Prosport delivery information

Prosport Delivery Information

Latest News About Deliveries:

No widespread delivery problems or major outages are being reported with DPD today. The service is listed as operational, though you may still experience localised or depot-specific delays due to the current hot weather conditions in the UK.

UK Delivery Options:

We want to provide our customers with the most reliable and flexible delivery service available, so we have joined forces with DPD to offer a range of shipping options.

1. Free shipping to mainland England, Wales and Southern Scotland. Please allow 1-2 working days for delivery and an extra day for delivery to addresses in Northern Scotland. See ‘Dispatch Times’ section below.

2. Delivery to the Scottish Highlands takes 2-3 working days (charges apply).

3. Delivery to UK Islands (e.g. Hebrides, Orkneys, Shetland, Isle of Man, Channel Islands etc.) will normally take 3-5 working days (charges apply).

4. Upgrade your shipping to a Saturday delivery service. See ‘Dispatch Times’ section below. (Mainland England and Wales addresses only).

5. We guarantee same-day dispatch of in-stock orders if you complete them by the cut off time shown in the ‘Dispatch Times’ section below.

6. Next-working-day delivery before 12.00 Noon is available for an extra charge (Mainland England and Wales addresses only). Check the ‘Dispatch Times’ section below. PLEASE NOTE – orders placed before 1:00pm on a Friday will be scheduled for delivery on the following Monday (except Bank Holidays) before 12.00. If you require Saturday delivery, choose the ‘Saturday Delivery’ option.

7. If you require delivery on a Saturday, you can select the Saturday Delivery option. The order cut-off time to book a Saturday delivery is 1.00pm on Friday. We will normally make Saturday delivery from 8.00am-6.00pm.DPD will confirm your delivery slot by SMS / email.

We recommend installing the DPD App on your device. With the app, you can do the following:
– Track Deliveries.
– Change your delivery preferences.
– Book a redelivery.
– Find your local drop-off points.
More details about the DPD app can be found by following the relevant link below:

https://play.google.com/store/apps/details?id=com.dpd.yourdpd&hl=en_GB
Or
https://apps.apple.com/gb/app/dpd/id1064977107

Delivery times are estimated, delays can happen due to unforeseen circumstances affecting their operations, third-party transport issues (e.g. ferries or aircraft being unable to operate), and weather conditions.

Working days are deemed to be: Monday to Friday, except for Bank Holidays.

Dispatch Times

Important Information about deliveries to Northern Ireland:

If you are a business, please contact us to discuss shipping.
Deliveries to private addresses in Northern Ireland are being completed in good time, please allow 2-3 days for delivery.

Dispatch Times

Order Day

Monday*: Same day dispatch if you order before 1.00pm. We will dispatch orders placed after 1.00pm on Tuesday.

Tuesday: Same day dispatch if you order before 1.00pm. We will dispatch orders placed after 1.00pm on Wednesday.

Wednesday: Same day dispatch if you order before 1.00pm. We will dispatch orders placed after 1.00pm on Thursday.

Thursday: Same day dispatch if you order before 1.00pm. We will dispatch orders placed after 1.00pm on Friday*.

Friday*: Same day dispatch if you order before 1.00pm. We will dispatch orders placed after 1.00pm on the following Monday*.

Saturday: Orders placed on a Saturday will be dispatched on the following Monday*.

Sunday: Orders placed on a Sunday will be dispatched on the following Monday*.

* except bank holidays, when dispatch will be on the next working day.

Order Tracking

We will update the tracking information for your order upon dispatch. DPD will keep you updated about your delivery via SMS and email.

If you provide a mobile phone number and your email address, you can receive this service.

On the delivery day, you will receive a notification to inform you about the expected delivery time..

Channel Islands Shipping

We are able to arrange shipping to the Channel Islands, please contact us for more information. Please provide details of the product you’re interested in purchasing so we can confirm the overall pricing.

International Shipping

EU Residents:

We can arrange shipping to all EU countries. To send us an enquiry, click here. Please include details of the product you want to purchase and the delivery address so we can provide you with an accurate shipping quote.

Rest of the World:

We can arrange international shipping to most countries. Please ask us about shipping to your country – click here to make an enquiry.

Please note that we calculate shipping fees based on weight, size, and speed of delivery, so please include details of the product you are interested in purchasing, your address details (including postal code/zip code), and let us know how quickly you would like to receive your order*. Once you provide this information, we will be happy to send you an accurate shipping quote.

*please note that ‘express’ delivery services can be a lot more expensive than ‘standard’, so if you’d like to compare prices, please let us know.

Delivery